Delivery and Returns

97% of orders are despatched within 24 hours of submission and normally delivered within a week. Please allow up to 14 days for delivery to WA country, and Tasmania.

Every delivery is monitored using our computer tracking system so that in the rare event you have a query, our staff can let you know the precise location of your order. Simply call 1300 362 629.

These delivery costs are per case - up to 15 bottles can be packed in each case. Adelaide, Brisbane, Canberra, Melbourne, Sydney $9.99 per case (Plus Ballarat, Geelong, Gosford, Newcastle and Wollongong) Gold Coast, Ipswich, NSW & VIC Country $12.99 per case Perth, SA and QLD Country, Sunshine Coast & Tasmania $14.99 per case Darwin, WA Country Near $19.99 per case WA Country Remote $29.99 per case.

For Unlimited members, delivery is FREE on all orders of 12 or more bottles or orders above $148. To find out more Click here.

You can arrange to have your wine delivered to most Australian addresses – orders cannot be taken for international delivery.

Unfortunately, we cannot accept orders or deliver to the Northern Territory.

Unlimited is a membership programme that gives you unlimited delivery, and access to exclusive offers and perks for a monthly fee of just $4.99 or an annual fee of $44.99. Click here to find out more about our plans.

Returning your wine is as easy as ordering. We really hope you enjoy your delivery, but if not, simply contact us within 90 days to arrange a collection day that suits you, then we’ll take care of the rest. Every bottle is covered by our 100% money back guarantee, so if you’re not happy, we’ll provide a replacement or refund.